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Network, E-Enabling, Maintenance Systems (NEMS) Service Engineer (Associate or Experienced)

Seal Beach, California Job ID JR2025483013 Category Engineering - Electronic and Electrical Role Type Onsite Post Date Nov. 14, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is looking for a Network, E-Enabling, Maintenance Systems (NEMS) Service Engineer (Associate orExperienced) to join their team in Seal Beach, CA.

As a NEMS Service Engineer, your primary responsibility will be to assist airline customers in resolving real-time technical problems and issues for 737NG/MAX operators. This includes answering general systems functionality inquiries, resolving short- to medium-term avionics/electrical-related problem reports, investigating long-term issues, and providing proactive fleet guidance. You will work with operators to recover Airplane on Ground (AOG) situations, which sometimes requires working over the phone to troubleshoot an airplane in different time zones or traveling onsite to the airplane location to work with technicians in order to return a grounded airplane to revenue service. All of this is done using the latest Boeing tools, technology, data analytics, and real-time fleet monitoring data. Common customer support functions for this requisition fall within Network and Digital Connectivity systems, which include but are not limited to Onboard Network Systems, Onboard Crew Wireless Connectivity, Onboard Maintenance, Offboard Communication Systems, E-Enabling Network, End-to-End Data Flow Architecture, and more.

Boeing Customer Support operates on a 24/7/365 basis. Employees must be willing to work flexible hours and/or non-standard shifts to support our fleets. International and domestic travel may be required.

Our teams are currently hiring for a broad range of experience levels including Associate, Experienced.  

Position Responsibilities:

  • Provides technical, design and informational support for basic production, product support or in-service issues.

  • Troubleshoot basic system problems consistent with operational protocols.

  • Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, Service Letters, Drawings, Specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery.

  • Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance.

  • Assists with the investigation of problems to provide engineering design disposition of discrepancies.

  • Supports and/or leads the research of technical, operational and quality issues that cannot be resolved by the customer.

  • Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.

  • Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.

  • Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.

  • Assesses complex system event reports to determine potential safety issues.

  • Must be able to travel to Airlines to lead Technical / Executive review meetings and address complex technical issues.

  • Willing and able to travel 10% of the time domestically and internationally.

  • Able and willing to work the second shift for a 24/7/365-day operation, which may require working on Saturdays and Sundays.

Work Authorization Statement: 

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at Seal Beach, CA location.

Basic Qualifications (Required Skills/Experience):

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.

  • 2+ or more years’ related work experience or an equivalent combination of education and experience.

Preferred Qualifications (Desired Skills/Experience):

  • 2+ years of project management experience.

  • 5+ years of related work experience or an equivalent combination of education and experience.

  • In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

  • Experience presenting to Executive Leadership and/or Stakeholders.

  • Ability to collaborate with multiple team functions.

  • Willingness to expand into technical areas without prior experience.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Union:

This is not a union-represented position.  

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary Pay Range:

  • Associate (Level 2): $94,350 - $127,650

  • Experienced (Level 3): $114,750 - $155,250

Additional Information:

  • All information provided will be checked and may be verified.


Applications for this position will be accepted until Nov. 30, 2025


Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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