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First-Line Product and Service Quality Manager

Victorville, California Job ID JR2025460017 Category Quality Role Type Onsite Post Date Jun. 24, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is looking for a First-Line Product and Service Quality Manager (Level K) to support the Repair Station team in Victorville, California.

This position will ensure aircraft repairs, warranty support and tech assists are completed and pass certification for airworthiness by overseeing final component installation, systems operation functional testing, modification, maintenance, troubleshooting, repair, and preparation for delivery and return to service.

The Commercial Modification Center, Quality Manager is responsible for providing Oversight to Regulatory Safety and Quality for Return to Service for customer aircraft and components after work has been performed. This job operates in the FAA Part-145 and requires knowledge of FAA FAR’s, Boeing Repair Station policies and procedures and familiar with Foreign Regulatory Bi-Laterals.

Position Responsibilities:

  • Interfaces with flight crews, engineering, management, suppliers, and customers to meet program requirements and ensure customer acceptance.

  • Familiar with the FAA FAR requirements when working in the part-145 and those of foreign regulators and applicable bi-lateral agreements.

  • Develops and executes project and process plans, implements policies and procedures and sets operational goals.

  • Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.

  • Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

  • Provides oversight and approval of technical approaches, products and processes.

  • Manages, develops and motivates employees

  • Travel 20% of the time both domestically and internationally

Basic Qualifications (Required Skills/Experience):

  • 3+ years of experience leading teams in a formal and /or informal role

  • 3+ years of experience in developing and implementing process improvements

  • 3+ years of experience managing direct reports

  • Currently holds an FAA Airframe and Power Plant License or the aircraft years and experience necessary to obtain an FAA Repairman's certificate

  • Ability to travel 20% of the time both domestically and internationally

Preferred Qualifications (Desired Skills/Experience):

  • 3+ years of experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners

  • 3+ years of experience executing work packages under FAA 14 CFR § Part 145 regulatory requirements

  • 3+ years of experience in Root Cause Corrective Action (RCCA) and Corrective Action Preventive Action (CAPA)

  • 3+ years of experience performing Material Review Board (MRB) product review

  • 3+ years of experience leading or managing cross-functional projects

Drug Free Workplace:

Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This role is primarily first shift; however, there may be additional shift requirements to support program objectives.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $122,400-$145,200


Applications for this position will be accepted until Jul. 10, 2025


Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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