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Customer Relations Specialist (Exhibit Management)

Plano, Texas; Seattle, Washington Job ID JR2025469321 Category Sales & Marketing Role Type Onsite Post Date Sep. 08, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Global Services Customer Relations Exhibition and Trade Show team is seeking a Customer Relations Specialist (Exhibit Management) professional who will plan and coordinate Boeing Global Services’ participation in industry trade and air shows utilizing extensive event and exhibit planning skills and knowledge.  This role will primarily oversee all details and logistics for assigned events, including, booking space and onsite event management to achieve business objectives, while maintaining focus on the design, layout and cost associated with the Boeing brand in the market. This role can be in Seattle WA or Plano TX.

Position Responsibilities:

  • Plans and coordinates multiple complex customer visits/events exhibit trade shows, air shows, product demonstrations and evaluations, utilizing extensive knowledge of U.S. and foreign government regulations, international cultures and customs, company policies and procedures based on strategic business objectives.
  • Manages event/exhibit planning meetings and communications with business development/marketing/sales. Anticipates requirements and makes recommendations (e.g., date, geographic location, venue, participants/products and budget).
  • Organizes and manages a multi-disciplined team (e.g., facilities, marketing/communications, graphics, security and transportation, etc.) to implement the plan.
  • Continuously collect, integrate and proactively disseminate information to all stakeholders to ensure adherence to the plan. Increased exposure to and support of senior executives to include briefings, sharing the plan and develop the executive air show/event schedule.
  • Based on customer requirements (e.g., budget, group size, format, site accessibility, aesthetics and A/V requirements, etc.), research and evaluate potential venues (including site inspections) and make recommendations of preferred venue or site to customer.
  • Strengthens internal and external customer and supplier network.
  • Provides direction to others for successful completion of tasks.
  • Implements logistics for complex and/or highly visible visits/events in accordance with company policies and procedures, branding compliance, business courtesies, protocol and U.S. and foreign government guidelines.
  • Applies extensive knowledge of customer's customs and cultures in all aspects of the visit/event, provides sound advice and recommendations and takes action.
  • Manages the team in administering the agreed to plan and all logistical aspects of the visit/event. Provides on-site management of resources for visit/event. Facilitates process improvements based on in-depth analysis of feedback.
  • Provides guidance to the work group on process improvement matters.

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in event/trade show management
  • Ability to work efficiently in a highly matrixed organization
  • Strong organizational, time management and communication skills
  • Ability to liaise in a professional manner with all internal and external business partners
  • Budget management to ensure cost and requirements are met

Preferred Qualifications (Desired Skills/Experience):

  • Bachelor's degree preferred
  • Experience in exhibit design in order to produce aesthetic products that display originality and creativity that meet brand requirements
  • Experience with event planning and registration software platforms
  • Knowledge of negotiation and contracting processes
  • Flexibility for domestic and international travel as needed

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. 

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. 

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations. 

Summary Pay Range: $106,250.00-$143,750.00


Applications for this position will be accepted until Sept. 20, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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