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Senior Product Support Analyst

Brisbane, Queensland Job ID BOE-1886145B Category Boeing Defence Australia Post Date Sep. 23, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Location:
Brisbane
Category:
Engineering / Technical
Position Type:
Permanent
Job Reference:
BOE/1886145B
Attachments:
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About Us

Boeing Defence Australia is shaping the future of aerospace and delivering some of Australia's most important programs for the Australian Defence Force.

Joining us is a chance to make your mark as part of the global Boeing aerospace network, working with a team that is united in pushing the boundaries of imagination and excellence.

We currently employ more than 3,000 people across a growing business over 14 sites in Australia and 3 international locations with a range of opportunities available as we plan for future growth.

The Opportunity

Boeing Defence Australia is looking to resource a Senior Product Support Analyst to support the Wakulda program. Wakulda is a core component of the Royal Australian Air Force's air defence surveillance network operated by the RAAF in Williamtown, New South Wales and Edinburgh, South Australia. Developed and sustained by Boeing Defence Australia, Wakulda is a complex, integrated air defence command and control system which receives, interprets and consolidates data from over 250 defence and civil radars and other sensors.

The successful candidate will possess the following personal attributes:

  • Team-oriented, influential, and likes a challenge
  • Leverages nnovative thinking and effective solutions
  • An excellent communicator who can think outside of the box

The Wakulda Senior Product Support Analyst is a member of the Joint Systems Capability. In this role, you will work within the Wakulda Integrated Logistics Support team in the development and maintenance of support system solutions for the Wakulda program, with a specific focus on developing and managing the Logistics Support Analysis (LSA) and Logistics Support Analysis Record (LSAR).

Key Responsibilities

  • Maintain and update the Logistics Support Analysis Record (LSAR), a comprehensive technical database storing all data collected through Logistic Support Analysis (LSA)
  • Conduct Candidate Item Identification and Classification
  • Perform Failure Modes and Criticality Analysis (FMECA)
  • Execute Reliability Centred Maintenance (RCM) Analysis and Develop and maintain Level Of Repair Analysis (LORA)
  • Perform Spares Range and Quantity Analysis and Rationalisation
  • Analyze and rationalize Support & Test Equipment (S&TE) Range and Quantity
  • Establish and maintain the LSAR database with accurate and up-to-date information

Additional Responsibilities:

  • Assess impacts of system changes and effort required to update support system artifacts
  • Perform support systems analysis for design changes and upgrades
  • Develop products and services to support the system through-life
  • Work closely with Wakulda engineers and Execution Leads to ensure timely and accurate completion of tasks
  • Ensure the LSAR is maintained as the authoritative source for all logistics support information

Desirable Experience/Qualifications

To be successful, you will have:

  • Minimum of 6 -10 years of experience in logistics support, supply chain management, or integrated logistics support (ILS)
  • Formal qualification or demonstrated experience in delivering successful logistics/support systems analysis
  • Experience working with Logistics Support Analysis Records (LSAR) and maintaining technical databases
  • Experience working in a Product Support Analysis environment using industry-recognized tools (e.g., OmegaPS, SLICwave, eLES/eMRD, or similar)
  • Experience following MIL-STD-1388, DEF (AUST) 5691/5692, GEIA-STD-0007C Logistics Product Data
  • Current or Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance
  • Current Australian Citizenship

Culture

Female applicants, people of Aboriginal or Torres Strait Island descent and Veterans are encouraged to apply.

Boeing is an Equal Opportunity Employer with a focus on community that encourages movement within the organization. 

Our aim is to nurture our existing employees and help them reach their full potential and be part of an organisation that promotes a safe workplace environment.

Benefits

We value the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, allowing you to balance your career with what is important to you outside of work.

Working within our team, you will have the opportunity to gain in-depth exposure across various exciting projects and build on your professional network with internal stakeholders and external partners in the industry.

  • We understand the importance of work-life balance and provide a mixture of flexible office and remote working options.
  • We will celebrate your successes and achievements with a formal reward and recognition program and through employee awards.
  • We value your professional development and will provide a vast range of formal and informal training, as well as assistance to further education.
  • We offer competitive salary packaging options and our Employee Incentive Program includes a bonus scheme and a wide range of corporate discounts.
  • As part of a global company, your career opportunities extend internationally.

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
Explore more benefits
  • Jacob M
    We never stop growing

    Whether you’re looking to expand your knowledge or grow as a leader, our development programs are designed to help you succeed.

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