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Lead Implementation & Delivery Specialist

Mesa, Arizona; Chicago, Illinois; Seattle, Washington Job ID JR2025458134 Category Human Resources Role Type Onsite Post Date Jun. 10, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Human Resources organization is currently seeking a Lead Implementation & Delivery Specialist to join our team in Mesa, AZ, Chicago, IL, or Seattle, WA.

This position will manage the U.S. benefits eligibility and enrollment administrator relationship and performance, as well as lead a team of experienced project and process managers focused on implementation and delivery of benefit programs and system updates.  Provides subject matter expertise (SME) to coworkers regarding benefit issues and concerns and will respond to many complex questions. A successful candidate will be curious, confident, have strong communication and organization skills, and maintain a flexible, resourceful mindset.

Position Responsibilities:

  • Partners with benefits administrator to ensure service level agreements and quality assurance targets are achieved; addresses and resolves production errors through root cause corrective action process
  • Continuously assesses and rebalances project schedules and team resource allocation to ensure priority work is accomplished on-time and with excellence
  • Acts as internal consultant to colleagues regarding benefit program or process implementation
  • Establishes an implementation schedule and coordinates with internal organizations (i.e., strategy, communications, compliance, etc.) to implement changes for U.S. benefit programs
  • Recommends and provides rationale for changes to benefit policies and procedures
  • Reviews and analyzes benefit plan provisions; recommends potential solutions for the restructuring to meet company objectives
  • Reviews and analyzes benefit data; responds to general inquiries, audits, document requests; prepares draft response for approval by management and submission to requesting agency
  • Recommends and provides rationale for benefit plan design changes and/or changes to benefit policies and procedures
  • Drafts plan documentation (e.g. summary plan description, plan amendments, summaries of material modifications, etc.) in accordance with legal requirements for review, approval and appropriate distribution
  • Monitors and analyzes legislative and regulatory actions that may impact benefit plans to develop recommendations as appropriate
  • Develops solutions to complex and unique internal administrative procedures and process or system requirements (e.g. international inpatriates, long term disability divestitures, etc.)
  • Reviews and monitors data information feed files to ensure accuracy and resolve discrepancies
  • Contributes to the definition of systems requirements for use by IT developers
  • Researches and prepare ad hoc reports, as required
  • Reviews and analyzes all relevant information pertaining to a benefit appeal (e.g. plan documents, past precedents prior appeals, etc.), and prepares draft response and present to management
  • Reviews and analyzes benefit surveys results to identify changes in the market; formulate recommendations for benefits changes
  • Participates in union negotiations regarding benefits; presents proposed benefit package to union; analyzes benefit questions that arise during negotiations and responds to benefits related questions; compares proposal to other contracts (internal and external) to effect a solution

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

Basic Qualifications (Required Skills/Experience):

  • 5+ years of experience in employee benefits administration/operations
  • 5+ years of experience successfully managing large, complex projects to completion
  • 3+ years of experience leading or supervising the work of a team

Preferred Qualifications (Desired Skills/Experience):

  • Experience administering benefits in a bargained environment
  • Vendor management of third-party benefits administrator

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift:

This position is for 1st shift.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $139,400 - $188,600 


Applications for this position will be accepted until Jun. 20, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift


Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Generous company match to your 401(k).
  • Industry-leading tuition assistance program pays your institution directly.
  • Fertility, adoption, and surrogacy benefits.
  • Up to $10,000 gift match when you support your favorite nonprofit organizations.
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These programs are subject to eligibility requirements and other conditions, which may differ for employees of certain subsidiaries or business units, or union-represented employees depending on bargaining agreement terms. If this information conflicts with the program documents, the latter shall control. This material is informational only.

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