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Engineering Manager (Customer Support)

Kyiv, Kyiv City Job ID JR2025449959 Category Engineering Leadership Post Date Apr. 03, 2025
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Ukraine is currently looking for Engineering Manager for 737NG/MAX Fuselage in Customer Support to join their team in Kyiv, Ukraine.

Primary Responsibilities:

  • Manages employees performing engineering activities within Customer Support, while ensuring safety, first time quality, and on-time performance.

  • Oversees development of technical responses to airline customer inquiries on airplane systems operations and including troubleshooting of aircraft systems issues.

  • Ensures coordination with design and suppliers to drive quality and safety into the technical support provided to customers.

  • Helps to manage positive shift handovers with Systems Service Engineering in California, USA and all other global partners.

  • Develops and executes project and process plans, implements policies and procedures and sets operational goals.

  • Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.

  • Provides oversight and approval of technical approaches, products and processes and provides technical guidance to resolve engineering issues.

  • Proactively communicates with employees, peers and customers. Keeps others informed by communicating project status, conducting and participating in team meetings, providing presentations and listening to employee concerns and suggestions.

  • Manages, develops and motivates employees.

Basic Qualifications (Required Skills/Experience):

  • Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry.

  • 3+ years of experience in support of aerospace products, which should include commercial and/or military airplane.

  • 2+ years of experience leading an engineering team.

  • Existing rights to work in Ukraine.


Preferred Qualifications (Desired Skills/Experience):

  • Proven ability to embrace change, lead continuous improvement, and treat safety and quality as top priorities.

  • Experience in airplane systems operations (example: Avionics, Electrical Power/Lighting, Environmental Controls, Flight Controls, Interiors, Mechanical/Hydraulic, etc.)

  • Experience in airplane maintenance operations.

  • Experience leading complex projects.

  • Experience in developing and maintaining relationships/partnerships with airline customers, suppliers, stakeholders and partners.

  • Knowledge of industry trends (customers, regulators, competitors, etc.)

  • Willingness and ability to manage ambiguity and turn it into action.

At Boeing, we care deeply about the wellbeing of every employee. Some of the benefits open to you include:

  • Market competitive salary and bonuses.

  • Medical insurance for you and your family (Health plan includes medical, surgical, and dental care, planned and emergency inpatient treatment, ambulance service, and prescription drugs).

  • Life insurance.

  • Sport reimbursement.

  • Well-being support.

  • Professional skills development via educational assistance program and certification.

  • Benefit from Employee Recognition Program.

  • Cooperate and exchange knowledge with the world-class global engineering team.

Relocation:
This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.


Applications for this position will be accepted until May. 31, 2025


Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.


Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

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Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

  • Competitive base pay and incentive programs.
  • Industry-leading tuition assistance program pays your institution directly.
  • Resources and opportunities to grow your career.
  • Up to $10,000 match when you support your favorite nonprofit organizations.
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